Wrong product received

Upfront Requirement From Customer Mail Addressed to Escalation Point(s) TAT for Closure Decision TAT for reply by each team First response to Customer Customer Closure after probing is complete Internal Closure
Order ID,Product image,bill OTC category and FFHD OTC category and FFHD 24 hours 6 hours We are extremely sorry for the inconvinience caused to you. Please share the pics of product. Proposal to refund the difference in amount after inspecting the customer history Debit the vendor