madangles-help

  • How to Redeem
  • FAQs
  • T&C
  • FAQs for Wallet Upgrade

1. Enter your cash code from Bingo Mad Angles pack and Click Proceed.

2. If you don’t have an account, Create Account or Sign In.

3.Your Paytm Cash has been added into your account. You can use your
Paytm cash to do mobile recharge/DTH recharge /shopping etc.

Redeem Now

How can I redeem my cash code?

Step 1 – Enter your cash code, then click on Proceed.
Step 2 – If you do not have an account on Paytm.com, please make one by clicking on Create Account in order to add money to your online wallet
Step 3 –You are done! Now you have Paytm Cash and you can now use it for recharging mobile/ DTH or shopping.

What can I use Paytm Cash for?

You can use Paytm Cash to recharge your prepaid mobile number, DTH or Data card or pay your mobile, landline, electricity & gas bills. You can also use it to shop from our range of lakhs of items!

How many cash codes can I use?

You can use upto 3 cash code in total till end of offer.

How and where can I shop using my Paytm Cash?

Oh, you can shop across categories of Men, Women, Electronics, Home, Sports & more, right here at Paytm! You can recharge you mobile, DTH and much more. You can shop at the website here or on your Paytm App.

How to use Paytm Cash for mobile recharging?

Step 1 – Go to paytm.com
Step 2 – Enter your mobile details, amount (amount equal to the money you have in Paytm wallet. If you enter an amount more than wallet balance then you will have to make differential payment through credit/debit card) and click on proceed to recharge
Step 3 – Click on Proceed to Pay
Step 4 – Click on use Paytm wallet to complete the payment

Where can I download Paytm App from?

You could either search for it on your App store or click here to download.

I already have an account on Paytm.com. Is this offer for me too?

Yes existing Paytm users can also use their cash code and get Paytm Cash.

I have got an SMS with OTP. What is this?

While creating an account for you on Paytm, for your security, an OTP is sent. Simply enter it on Paytm to verify your account. You will need to go through this step only once.

Terms and Conditions

  1. The Bingo! Paytm offer (“the Offer”) and the Bingo! Paytm contest (“the Contest”) is organized by ITC Limited (“ITC”) in association with One97 Communications Ltd. (“One97”) on One97’s platform, www.paytm.com (“the Website”) purely for promotional purposes.
  2. Participation in the Offer and the Contest is purely voluntary. People participating or seeking to participate in the Offer and Contest shall individually be referred to as “Participant” and collectively as “Participants”.
  3. By participating in this Offer and Contest, each Participant is deemed to have accepted the complete terms and conditions of this Offer and Contest as well as the decisions of ITC and One97 which are final and binding in all matters relating to the Offer and Contest. Successfully entering the Contest and winning a prize is subject to all requirements set forth herein.
  4. The Offer and Contest shall be open from 1st June, 2017 00:00:01 hours (at midnight) and shall close on 15th October, 2017 at 23:59:59 hours (“Offer Period/Contest Period”). The Offer and the Contest is valid on all Bingo packs with the Offer and Contest promotion on the label (“the Packs”).
  5. This is a limited period Offer and Contest. Packs without this Offer and Contest are also available in the market and will not be subject to any claim or dispute of any nature under this Offer and Contest.
  6. These Terms and Conditions are available on the website http://www.paytm.com/madangles. The Terms and Conditions can be amended or varied from time to time or withdrawn and therefore, please visit the Website periodically to keep yourself updated and informed.

Eligibility

  1. The participation in the Campaign is open only for the Campaign Period for the Indian citizens of 18 years of age. Employees of ITC and One97 (including their family members) and of their group companies, affiliate or associate companies, shall not be eligible for any of the gratifications under this Campaign. In case it comes to the knowledge of ITC/One97 that any winner is an employee of either of them or their family member, ITC/One97 reserves the right to forfeit the gratification.
    1. To be eligible to claim the gratification/s under this Offer, the winner must have Paytm Account.
    2. To be eligible to claim the gratification/s under this Contest, the winner must have a valid Paytm KYC verified account (as per RBI guidelines). If the Paytm account is not KYC verified, the winner must submit documents for KYC and get his/her account KYC verified before claiming the prize.
  2. ITC and One97 reserves the right to exclude any Participant from the Offer and Contest on grounds but not limited to that of misconduct or criminal record.

Steps to avail of the Cashback Offer

  1. Check for a code printed inside the Pack. The Participants will find one coupon code (“the Code”) inside a Pack. The Participant can use the Code in the manner described below to avail of the cashback of Paytm cash. Paytm cash is the cash that participant gets when he/she applies the Code on the Website or on the Paytm app. (“Paytm Cash”).
  2. Visit the Website www.paytm.com/madangles or download the Paytm app (“the App”).
  3. Register on the Website or on the App and create a Paytm account.
  4. Participants who have existing accounts with Paytm can use their existing credentials to avail of the Offer. Apply the Code to receive Paytm Cash into your Paytm wallet.
  5. The Paytm Cash is then stored in the Paytm wallet and can be used to purchase any of the products or services available on the App or on the Website. No cash will be given in lieu of Paytm Cash.
  6. On successful application of the Code a onetime addition of the respective denomination (Rs. 5 or Rs. 10 respectively) shall be made to the Participant’s Paytm wallet.
  7. Each Code is unique and can be used only once. A Participant with a Paytm account may avail of the offer twice.

Steps to Participate in the Contest

  1. Check for a code printed inside the Pack. The Participants will find one coupon code (“the Code”) inside a Pack. The Participant can use the Code in the manner described below to avail of the cashback of Paytm cash. Paytm cash is the cash that participant gets when he/she applies the Code on the Website or on the Paytm app. (“Paytm Cash”).
  2. Visit the Website www.paytm.com/madangles or download the Paytm app (“the App”).
  3. Register on the Website or on the App and create a Paytm account.
  4. Participants who have existing accounts with Paytm can use their existing credentials to avail of the Offer. Apply the Code to receive Paytm Cash into your Paytm wallet.
  5. The Paytm Cash is then stored in the Paytm wallet and can be used to purchase any of the products or services available on the App or on the Website. No cash will be given in lieu of Paytm Cash.
  6. On successful application of the Code, a onetime addition of the respective denomination (Rs. 5 or Rs. 10) shall be made to the Participant’s Paytm wallet.
  7. Each Code is unique and can be used only once. A Participant with a Paytm account may avail of the offer twice.

Steps to Participate in the Contest

  1. The Participants will also answer a question available on paytm.com/madangles and participate in a contest to get a chance to win Paytm movie vouchers and Paytm cash of Rs. 1 lakh based on creativity in their answers (“the Contest”).
  2. For the avoidance of any doubt, please note that the gratifications offered under this Offer and Contest are solely distributed by One97 in association with ITC for the Winner(s) of this Offer and Contest.
  3. One(1) Participant each day of the Contest Period and shall win Rs. 1000 cashback on movie tickets at Paytm (“Rs.250 X 4 Movie Vouchers”). One winner shall be chosen from those who redeemed the offer between midnight of previous day and midnight of current day (12 am to 11:59 pm) during the Contest Period.
  4. One (1) Participant in each week of the Contest Period shall win Rs. 1 lakh in Paytm Cash. One winner shall be chosen from those who redeemed the offer between 12am Monday to 11:59pm Sunday each week of the Contest Period.
  5. The winning entries shall be chosen by organizers, and their decision shall be final.
  6. Incomplete or otherwise invalid entries shall not be considered.
  7. Multiple entries per Participant are allowed but a Participant can win only once.
  8. Winners will be intimated by Paytm through the email registered with Paytm. Participants should ensure that an active Email-Id is mentioned in Paytm account details.
  9. Movie Vouchers will be emailed to the winners. Weekly Winners will be verified by collecting the documents mentioned herein. Post KYC & document verification, money would be added in their Paytm wallet.
  10. The documents required to be submitted along with the claim by the Winner(s) include the following (the document list* is only inclusive and not exhaustive and can change as per the requirements of law):
    1. Address proof (Voter ID / Driving License / Passport/electricity bill not older than 3 months /Telephone bill not older than 3 months etc)
    2. Photo Id proof (Aadhar Card / Passport/Voter ID/Driving License etc. mandatory)
    3. One passport size photo (compulsory)
    4. Postpaid bill (for postpaid user) (additional document)
    5. PAN card copy self-attested
    6. Letter of compliance with rules and regulations and declarations in the format as may be required by the Organizers or applicable laws.

    *(the document list is only inclusive and not exhaustive and can change as per the requirements of Law or Organizers). If the winner fails to comply with the herein set requirements his/her right to win the prize shall be forfeited. Once the winner’s documents have been received and confirmed the money would be transferred to their Paytm wallet

  11. *Disclaimer: Paytm cash is a semi closed payment instrument and may be used for the purchase of third party products or may be transferred to the person’s bank account.

  12. The gratification(s) to the winner(s) shall be given subject to compliance with all applicable statutory legislations, processes and formalities in connection with the gratification(s) and on production of all such documents/papers as may be required by ITC/One97 before accepting the delivery of the gratification. Any failure on the part of the winner(s) to comply with directions issued by ITC/One97 for claim of gratification shall entitle either to forfeit the gratification(s) or roll the gratification over to the next eligible winner(s), at their sole discretion
  13. The winners understand and agree that ITC/One97, its owners and affiliates, shall not be liable for any loss or damage whatsoever that may be suffered, or for any personal loss or injury that may be suffered (including loss of life), to a Winner and/or any third party, directly or indirectly, by use or non-use of the Prize.

Other Terms and Conditions

  1. By participating in this Offer and/or the Contest the Participant agrees and understands that all transactions on Paytm are subject to the terms and conditions associated with creating a Paytm account. The terms and conditions associated with creating and using a Paytm account are available at www.paytm.com
  2. If the Participant purchases a product or service on the App or Website, that is greater in value than the amount of cash the Participant has in the Paytm wallet, the Participant shall have to pay for the differential amount through any means available/ accepted by Paytm on the App or the Website.
  3. The Codes are valid till 15th October, 2017, after which the Participants cannot avail of the Offer.
  4. The Paytm cashback and movie vouchers that can be availed of are non-transferable, non-refundable and no physical cash payment shall be made in lieu of this. At any stage, ITC and/or One97, at their sole discretion reserve the right to call upon a Participant to submit any document for verification of their identity.
  5. The weekly Contest winner of the Rs. 1 lakh Paytm cash are mandatorily required to submit KYC documents to Paytm in order to avail of the Paytm Cash. In the event the weekly Contest winner fails to submit the same, he/she shall be disqualified from availing of the Rs. 1 lakh Paytm cash.
  6. Neither ITC nor One97 shall be liable for any delay in actual redemption under this Offer reflecting in the Participant’s account.
  7. The residents of any state within territory of India, wherever prohibited by Law shall not be entitled to participate in this Offer and Contest as applicable.
  8. ITC and/or One97 reserve the right to cancel, modify, extend, or withdraw the offer prematurely at their sole and absolute discretion.
  9. The participants shall indemnify and keep indemnified ITC/One97 and their officers, directors, employees, customers, affiliates and agents harmless from and against any and all claims, losses, suits, proceedings, action, liabilities, damages, expenses and costs (including attorney’s fees and court costs) which ITC/One97 may incur, pay or become responsible as facilitator as a result of breach or alleged breach of the representations or obligations of the Participants under the T&C hereunder, any failure by the participants to comply with applicable law and any third party claim in respect of misuse of any information of a third party. ITC/One97 shall have the right to defend themselves, pursuant to this Clause, at the cost of the participants. ITC/One97 or their respective affiliates shall not be responsible for any direct, indirect, incidental, special, punitive or consequential damages, including loss of profits, incurred by the winner(s) or any third party, in connection with the Offer and Contest. It is expressly provided that transaction shall between Participant & ITC/ One97 only.
  10. ITC and/or One97 may require the Participants to participate in promotional activities (such as publicity and photography) free of charge, and he/she consents to the usage of his/her name, photograph, film recording, portrait, picture, voice, likeness and biographical information for media coverage, news or information and for advertising or promotional purposes in any media for an unlimited period without remuneration (“Publicity Material”). The license to use the Publicity Material shall survive the termination or expiry of this Offer and Contest.
  11. All incidental costs, taxes or levies related to the gratification(s), if any, shall be exclusively borne by the winner(s), including but not limited to TDS, gift tax (if any), Insurance and any other taxes applicable by the Central, State or Municipal government.
  12. Participants acknowledge and agree that all copyright and trademarks and all other intellectual property rights in the SMS content, WAP/APP, Website and all material or content related to the Offer and Contest shall remain, at all times, owned by ITC/One97 and/or their respective owners. All material and content contained is made available for participant’s personal and non commercial use only. Any other use of the material/ content on the platform and/ or any information disseminated by SMS or any other means of communication is strictly prohibited.
  13. Subject to any applicable law (a) All warranties of any kind whatsoever, whether express or implied, are hereby expressly DISCLAIMED including, but not limited to, meeting of the participant’s requirements or aspirations, timeliness, security, the results or reliability of the Offer and Contest, delay in sending or receiving the SMS for participating in the Offer and Contest, delay in time taken or recorded for answering a question under the tie-breaker process, or the delivery, quality, quantity, merchantability, fitness for use or non-infringement in respect of any goods, services, benefits or awards acquired or obtained through the Offer and Contest or any transactions effected through the Offer and Contest; (b) The participant expressly agree that his/her participation in the Offer and Contest is at his/her sole risk and is governed by the T&C herein; and (c) No advice or information whether by representations, oral, written or pictorial derived from the platforms including but not limited to websites/ SMS, shall be construed to mean the giving of any warranty of any kind
  14. All customer queries related to this Offer can be addressed to paytm.com/care.
  15. ITC and/or One97 shall not be responsible for any loss, injury or any other liability arising out of participating in the Contest or availing of the Offer.
  16. The Paytm cash back and Paytm movie vouchers are provided on as “as is” basis and ITC shall not be liable for any deficiency or defect in them.
  17. The participants and Winner(s) hereby irrevocably authorize ITC/One97 and its owners, affiliates, subsidiaries, associates to use the data gathered during and/or after the Campaign in respect of the Participant (including but not limited to name and photograph) in any of its communications including marketing promotions and advertisements. By participating in the Offer and Contest, participant/s confirms to waive the applicability of rules and regulations of the National Do Not Call Registry and agrees to receive updates and promotional messages / SMS / Email / Call for current and future Offers/Contests from ITC/One97.
  18. ITC and/or One97 shall not be liable for any loss, delay or  damage due to Act of God, Governmental actions, other force majeure circumstances and shall not be liable to pay any amount as compensation, or otherwise, for any such loss, delay or damage.
  19. The gratification(s) under this Campaign are neither assignable nor transferable under any circumstance, unless specifically provided hereunder. All the gratifications shall be subject to such other T&C as may be applicable to specific gratification and shall have to be duly complied to by the winner(s)
  20. ITC and/or One97 are not responsible for any malfunction/ server error/ technical fault of any kind either at the Participant’s end or on the Website or the App, which prevents the Participant from taking part in the Contest.
  21. ITC and/or One97 shall not be responsible for downtime on the services, caused due to technicalities (like failure of hardware equipment, configuration issue, network congestion), or due to decisions/changes in regulations that are carried out by TRAI, R.B.I, DoT or any other regulatory body.
  22. This Offer and Contest is subject to force majeure circumstances including without limitation, floods, natural disasters, war, act of terror, political unrests, technical snags, act of God, change of laws or any circumstance beyond the reasonable control of ITC/One97 (“Force Majeure Event”). ITC/One97 shall not be liable for any delay or adverse effect caused to this Offer and Contest there under as a result of a Force Majeure Event. ITC/One97 shall intimate the suspension of Offer and Contest caused as a result of such Force Majeure Event to the participants within reasonable time
  23. The Participants agree that participation in this Offer and/or Contest is at their sole risk. ITC/One97, its affiliates, and their officers, directors, employees, and agents disclaim all warranties, express or implied, including without limitation any warranty of merchantability, availability, and fitness for a particular purpose or non-infringement.
  24. 24. ITC/One97 reserves all the rights to offer any amount/voucher/any other prize equivalent to the cost of the prize.
  25. Any participant providing any incorrect information or concealing/withholding any information from ITC/One97 with intent to participate and/or be chosen as the winner(s) of the Offer and Contest will automatically be disqualified from participating in it and being chosen as the winner(s) of the different categories of gratification. Such act of providing incorrect information or concealing/withholding any information, including without limitation incorrect declaration of information relating to name, age, identity, address, mobile connection of Operator number, domicile etc, by the participant or dispute with the platform, shall entitle ITC/One97 to disqualify him/her without any further intimation.
  26. ITC/One97 shall not be responsible for any claims arising out of technical failures before, during the Offer and Contest or after the completion including but not limited to any technical failures in the mobile connectivity, delay in sending or receiving the SMS for participating in the Offer and Contest, delay in time recorded or taken for answering a question during the tie-breaker process, any action that has been initiated, actioned or completed through his/her mobile phones, failure of servers or the failure to provide the correct score updates or any failures arising out of technical snags or resultant inability of the participant.
  27. ITC/One97 reserves the right to extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer and Contest or any part thereof including the eligibility criteria, the T&C and gratification at their sole discretion at any time during its validity as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the participant.
  28. Failure by ITC/One97 to enforce any of their rights at any stage does not constitute a waiver of those rights. Further, ITC/One97 may assign any of its rights within the Offer and Contest to any party without prior intimation to participants.
  29. ITC/One97 does not make any commitment, express or implied to respond to any feedback, suggestion and/or queries of the participants.
  30. Apart from the entitlement to the Prize, the winners or their legal heirs/ successors/ representative will have no other rights or claims against ITC/One97, its owners and affiliates. Maximum aggregate liability of ITC/One97 shall not exceed value of the concerned prize in case of any dispute, in pursuance to the terms and conditions herein.
  31. No correspondence shall be entertained with regard to any aspect of the Offer and/or Contest, except as specified.
  32. Any dispute arising out of this offer and terms & conditions of this Offer and Contest shall first be attempted to be resolved amicably through negotiations.
  33. All disputes relating to this Offer and/or Contest shall be subject to the exclusive jurisdiction of Courts at Delhi only.
  1. How can I upgrade my wallet?
    You can simply press “upgrade” button in the profile section of your wallet. Once we have received your request, our representative will call you and fix up an appointment at your convenience and complete the process.
  2. What is the process of upgrading the wallet?
    As per RBI guidelines, to upgrade your wallet, you need to get your KYC done. For this, we need your identity proof and address proof. Once you have applied for wallet upgrade, our representative will call you to fix up an appointment where he can verify and collect the documents to complete the process.
  3. What are the charges of upgrading my wallet?
    Currently, this service is being offered free of cost to paytm wallet users.
  4. How much time will it take to upgrade my wallet after applying for upgrade?
    Your account will be upgraded within 2 working days once we receive your completed documents.
  5. Is there any place where I can go and get my KYC done?
    Sorry, currently the only way by which you can get your KYC done is through the visit of our representative.
  6. I have got the call from the paytm representative. What all documents do I need to provide to the person?
    Our representative will be giving you a blank KYC form. You need to fill this form, affix a passport size photograph and provide self-attested copies of the following:

    Proof of Identity (any one): Proof of Address (any one):
    Passport Passport/ Driving Licence/ Voter ID card/ Aadhaar Card
    Driving License Telephone Bill/ Electricity Bill (last 3 months)
    Voter Card Ration Card
    PAN Card Bank Statement (last 6 months)
    Aadhar Card Letter from public authority stating the address
    NREGA Card Registered Rent Agreement

    Benefits of an upgraded Wallet

  7. What is the difference between normal wallet and an upgrade wallet?
    The wallet balance in a normal wallet (also called Basic Wallet) cannot cross Rs. 10,000/- during the month. Also, there is an upper limit of Rs. 10,000/- to the amount you can add in to the wallet. This can be either through Add-money or through Cashbacks. In the upgraded wallet (also called Prime Wallet), the wallet balance cannot cross Rs. 1,00,000/- (Rs. 1 lac). However, there is no limit on the amount that can be added, given that balance at any point is below Rs. 1 lac in the wallet.
  8. Is there a limit on the number of transactions in Basic wallet?
    There is no limit on the number of transactions. With a Basic Wallet, you can spend only Rs. 10,000/- in a month but with a Prime Wallet, there is no limit on the amount that you can spend.
  9. My wallet balance is already Rs. 10,000 in Basic Wallet. Does this mean that my cashback is lost?
    No, your cashback is never lost. Since you have already reached the monthly limit on the basic wallet, your cashback cannot be added in the current month cycle. Your cashback will be processed in the next month cycle. Otherwise, to get this cashback in the current month cycle, you need to get your wallet upgraded to a Prime Wallet. Miscellaneous
  10. How can I know whether my wallet has been upgrade or not?
    Once your wallet is upgraded, you will receive a welcome sms from paytm confirming your that the wallet has been upgraded.
  11. The mobile number I have mentioned in the form is different from the mobile number in my paytm wallet. Can my wallet be upgraded now?
    The mobile number in your form should be same as that in the paytm wallet account. In case both numbers do not match, paytm team will be calling you to explain the steps you need to take to upgrade your wallet.
  12. Who all are eligible for a Prime Wallet?
    Indian Citizens who are using Wallet for personal use are eligible for a Prime Wallet. If you are a merchant or want to use paytm wallet for commercial use, you can contact us as care@paytm.com or you can visit http://paywithpaytm.com/merchants.html
  13. What are the other benefits of a Prime Wallet?
    You can read more about the Prime Wallet and its benefits at https://paytm.com/blog/enjoy-unlimited-offers-when-you-upgrade-your-paytm-wallet/