cancellation protect feature

Cancellation Protect for movie ticket bookings - Terms & Conditions:
  • Ticket(s) booked with cancellation protect can be cancelled upto 3 hours before the show time e.g. If you have booked tickets for show time Sunday 7 PM, you can cancel the tickets upto 3:59 PM on that Sunday.
  • On booking ticket(s) with cancellation protect, you will receive a booking confirmation sms/e-mail. Please note that the booking confirmation is not your ticket and you won’t be able to enter the cinema with this booking confirmation.
  • Your ticket(s) will be sent to you over sms/e-mail only after the cancellation period is over e.g. if your movie's show time is Sunday 7 PM, you will receive your ticket details after 4 PM on that Sunday.
  • In case you cancel your ticket within the cancellation period, you will receive 100% refund on ticket price e.g. If you have booked tickets for show time Sunday 7 PM and you cancel the ticket(s) anytime before 3:59 PM on that Sunday, you will get 100% refund in your Paytm Wallet within 24 hours of canceling the ticket.
  • Refund will only be given for the movie ticket amount, any additional amount paid for Cancellation Protect, convenience fee or food and beverages will not be refunded
  • Partial cancellation of an order is not allowed.
  • Cancellation Protect is a promotional offer by One97 Communications Ltd. (Paytm) and it reserves the right to alter the terms or discontinue the offer at any time without prior notice,Paytm may suspend any user's ability to participate in the program at any time for any reason at its discretion.
  • Cancellation protect feature entitles the user to an enhanced refund policy on movie ticket bookings through Paytm.
  • Cancellation Protect feature is available only for a limited number of seats and on select cinemas.
  • In case of any issues, the interpretation of Paytm will be considered final.