List of Serviceable Cities
How to Redeem:
- After delivery of the product, customer calls the installation service partner to fix an installation appointment.
- Service engineer visits the customer's place as per the appointment fixed.
- Once the service engineer arrives, the customer should click on 'Redeem' via Paytm app or web, and follow the steps below:
- Open Paytm Website / App
- Click on Account/ Profile
- Click on Your Orders
- Choose the Installation Service Order
- Click on 'Redeem' & a screen will appear, along with a coupon code
- Please show this redemption screen to the service engineer, he will then note down the coupon code and verify.
- Upon verification, the service engineer will install the product.
Steps for Installation:
- Installation service order placed at Paytm
- Installation scheduling: customer calls up the installation service partner to fix an appointment
- Service engineer visits the customer's location for installation
- Customer shares the order coupon code with the service engineer
- Service engineer verifies the coupon code and installs the product